Personally Identifiable Information
In order to become a member user of Vivafit and have access to our members' only areas, you will have to enroll as a member at one of the Vivafit centers in Singapore and request to receive online username and password, a process during which we would collect certain personal information. We also ask for your Vivafit membership number (if you are a member) in order to help us enhance your use of our site and clubs. This Registration Information is personally identifiable information because it allows us to contact you and distinguish you from other users.
Our fitness tools allow you to track Fitness Information regarding your workouts and progress, and other private information about yourself. This information is linked to your Registration Information. Though we must store your Fitness Information on our servers in order to provide you with these tools, we will only use that information to provide you with our fitness tracking service and provide you with other services through our web site. Once we separate your fitness information from your personally identifiable information, so that it cannot be linked back to you, we may use the aggregated information for other purposes.
If you are a member of Vivafit, you may from time to time have the opportunity to enter contests. If you enter a Vivafit contest, we record your entry and link it to your Vivafit Registration Information.
We may receive additional personally identifiable information from you through your communications with Vivafit. In such cases, we will use that information to fulfill your request and for aggregate reporting before deleting it from our active system. For example, if you e-mail Vivafit to ask about an article or tool, we will use that information to give you an answer, to make sure that you are satisfied with our answer, to have a history of our service to you and to make our service better by reporting your request, without any personally identifying information, in our customer service totals.
In order to maintain and improve Vivafit, we may also gather some statistical data when you visit the site. The exact information we collect may vary, but can include the date and time of an access to our site, the Internet Protocol address of a computer requesting a page, the pages requested, and computer and connection information such as browser type and operating system. We do not associate this statistical information with your personally identifiable information.
Also, if you respond to a poll, we will aggregate your responses with those of other Vivafit members but we do not associate your response with any personally identifiable information.
Vivafit provides you with many ways to submit information to be posted on our site. In each of these circumstances, Vivafit gathers information from you. Be aware that anything you submit to Vivafit through these services may be made public, so please remember not to include any information you want kept private. Information submitted to forums or experts can be read, recorded and used by any third party or by Vivafit.
Like many web sites, we may use "cookies," which are stored on your computer and contain small amounts of information sent by Vivafit to your computer and read by Vivafit when you visit the different pages of our website. For example, cookies allow us to remember your username and password as you navigate around our site. Cookies also allow us to ensure that you may only respond once per day to polls or contests.
How We Use That Information
We do not rent, sell, transfer or otherwise disclose your personally identifiable information to any third party, except as expressly stated below.
As noted, we gather the information discussed above for purposes of providing and improving Vivafit for you. For example, we use the information to allocate system resources and communicate with you about updates and new features, among other things.
As described above, we also aggregate information supplied by users during registration and information about their use of Vivafit to maintain our services and describe our user base to potential partners, investors and advertisers. In providing this information, however, we do not reveal any personally identifiable information; only supply summary data about our community of users.
There are some limited circumstances in which we may need to disclose personally identifiable information about you, and we want you to know about them.
We may employ other companies to perform functions on our behalf, such as fulfilling orders, delivering packages, providing customer service, sending mail, processing credit card payments, holding live chats, hosting message boards or other functions necessary for us to provide services to you. We may need to share your personally identifiable information with these companies. However, we will provide them with only the information necessary to perform their functions, and will not allow them to use that information for any other purposes.
In the interest of enhancing our service, we form partnerships with other web-based services. Some of these partnerships include the sharing of some of your personal information with our partners in order to extend these services to you. We require that our partners respect your privacy and not disclose your information to other organizations without your consent, but beyond that, our partners' use of your information is governed by their privacy policies. You will be given the opportunity to opt out of joining any of our partner services at the time of registration.
We may reveal user information if we believe that user is harming or interfering with other Vivafit users, anyone else, or violating (either intentionally or unintentionally) our User Agreement, or infringing any of Vivafit's rights, or trespassing on, damaging, or abusing any of Vivafit's property.
Vivafit will reveal information, including personally identifiable information, to the extent it believes it is required to do so by law. If we are asked by subpoena or other legal means to disclose any of your personally identifiable information we will, if permitted by law, attempt to notify you via the e-mail address you supplied during registration at least ten days before we respond to the request.
Vivafit may transfer any information, including any personally identifiable information, in connection with a sale of all or most of the assets of the company.
Your Vivafit account is password protected so that only you may use it. We recommend that you do not divulge your password to anyone and Vivafit will never ask for your password by phone or e-mail. Also remember to log out from Vivafit and close your browser window when you have finished your work to ensure that others cannot access your personal information and correspondence.
At Vivafit, we have put in place a number of industry standard security measures to make sure your data is safe from loss, misuse, or alteration. These include industry standard encryption, firewall and other data security practices. Our team reviews our security system regularly, and upgrades it all the time to keep your data safe.
Vivafit employees and contractors are only given access to member data on a password-protected basis. It is our employment policy that this information is to be treated with the utmost confidentiality, and any misuse of this information is grounds for disciplinary action, including termination.
Questions About This Policy